Privacy Policy

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information. This Privacy Policy is meant to help you understand what information we collect, and why we collect it.

When you use our service, we collect your full name, address, phone number, and email address. This information is necessary to provide you with our service and to facilitate communication with you about your laundry orders. Please note that we do not store sensitive information such as credit card numbers on our servers.

We may engage third-party companies and individuals for various reasons, including but not limited to facilitating our service i.e. handling payments on our behalf and providing hosting services for our data and servers.

By employing third-party services, we aim to enhance the quality of our service and provide a seamless user experience. We carefully select our third-party providers to ensure that they uphold the same level of data protection and privacy as we do. We remain responsible for the confidentiality and security of your personal information in accordance with our privacy policy, even when such information is in the possession of a third-party provider.

We use a third-party payment processor, Stripe, to process payments for our service. When you make a payment, your payment information, such as your credit card details, will be collected and processed by Stripe in accordance with their privacy policy. We do not collect or store your payment information on our servers.

We may use your personal information to send you marketing communications about our service, including promotional offers and updates. You can opt out of these communications at any time by following the instructions provided in the communication or contacting us directly.

We will retain your personal information for as long as necessary to provide you with our service and as required by applicable law. After that time, we will securely dispose of your personal information.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

In the event of a data breach that affects your personal information, we will notify you as soon as possible. We will also notify the relevant authorities as required by applicable law.

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of those websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services do not address anyone under the age of 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). These changes are effective immediately after they are posted on this page.

By using our service, you acknowledge and agree to the terms of this privacy policy. If you have any questions or concerns about our privacy practices, please contact us